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Privacy Policy

Last Updated: November 2025
Company: Leyabelle Estetic Clinic Ltd
Address: 60 Westminster Gardens, Barking, England, IG11 0BL
Email: office@leyabelle.co.uk
Phone: +44 7985 280468

1. Introduction

Leyabelle Estetic Clinic Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a booking, or contact us.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect and process the following types of data:

  • Personal identification details: name, email, phone number, and address.
  • Booking information: services booked, appointment date and time.
  • Payment details: processed securely via Stripe (we do not store full card data).
  • Communication data: messages or inquiries submitted through our contact form or email.
  • Website usage data: IP address, browser type, and analytics cookies.

3. How We Use Your Data

We use your information for the following purposes:

  • To process bookings and payments securely.
  • To send booking confirmations, reminders, and service updates.
  • To provide customer support and respond to inquiries.
  • To improve our website and user experience.
  • To comply with legal obligations and prevent fraud.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual necessity: to fulfil your booking or service request.
  • Legitimate interest: to improve our services and communicate with clients.
  • Legal obligation: to meet UK accounting or consumer protection requirements.
  • Consent: where required for marketing or cookies.

5. Payment Processing

Payments are handled via Stripe, a trusted third-party provider. Stripe processes payments in compliance with PCI-DSS standards.
We do not store or have access to your card details.
For more information, view Stripe’s privacy policy at https://stripe.com/gb/privacy.

6. Data Retention

We retain client data for as long as necessary to provide services, comply with legal requirements, and maintain business records.
You may request deletion of your data at any time by contacting us at office@leyabelle.co.uk.

7. Your Rights (UK GDPR)

You have the right to:

  • Access and obtain a copy of your data.
  • Request correction or deletion of personal information.
  • Withdraw consent at any time.
  • Object to processing or request data portability.

To exercise these rights, please contact us at office@leyabelle.co.uk.

8. Cookies & Analytics

We use cookies to enhance your browsing experience and analyze website traffic through Google Analytics.
You may disable cookies in your browser settings at any time.

9. Data Security

We use SSL encryption and secure hosting to protect your personal data. Access to your information is restricted to authorized staff only.

10. Sharing Data

We do not sell, trade, or rent user information.
We may share limited data only with:

  • Payment processors (Stripe)
  • IT and website service providers (for maintenance and security)
    All partners are GDPR-compliant.

11. Updates to This Policy

We may update this policy periodically. All changes will be posted on this page with the updated date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
📧 office@leyabelle.co.uk
☎️ +44 7985 280468